Telephone:
0191 478 5959
Email:
contactus@sightservice.co.uk

Aiming to enable visually impaired people to enjoy the quality of life others take for granted.

Development Officer

Development Officer
Organisation: Sight Service 
Salary: £21,000 pa 
Contract Type: Fixed term - 35 hours per week for 6 months

How to apply

If you are interested in this role please Email your CV and a supporting statement, of no more than 1000 words, that highlights why you have the skills, knowledge and experience to be successful in this post.

Email: contactus@sightservice.co.uk   

(Please ensure you include the Job Title within the subject heading)

Closing date: 9:00 am Friday 25th September 2020

Location: You will be based in our GATESHEAD office

Development Officer

The Development Officer will assist in the development, coordination, and delivery of our services that support people throughout their journey of sight loss through offering expert information, advice, guidance and skills to enable people to fulfil their potential.

This role will ensure that people living with sight loss receive a bespoke service that supports them to live independently in their community and to make the most of their useful vision. The role will ensure clients receive a holistic service throughout their involvement with Sight Service.

JOB DESCRIPTION

Job Title:                   Development Officer

Responsible to:          CEO

Responsible for:         N/A

Location:                     Gateshead/South Tyneside

Salary:                         £21,000 pa

Function:    To develop, co-ordinate and provide a range of services that support people throughout their journey of sight loss.              

Main Tasks

  1. To conduct a review of the existing tele-support service ensuring quality of the service via updated policies and procedures
  2. To recruit, support and assist in the development of Sight Service volunteers, with an initial focus on tele-support volunteers, ensuring they are appropriately trained and informed on best ways to support clients
  3. To set up a new tele-support service ensuring monitoring and reporting systems are in place, as well as policies and procedures to ensure the quality of service provision
  4. To develop work that is aligned to existing services to ensure activity is integrated across the organisation
  5. To work with the Vision Support team to develop a digital service, including establishing groups that will offer peer support, social connections and sharing of local information
  6. Support the CEO and other Sight Service managers to develop new services and opportunities
  7. Liaise with internal and external colleagues across Sight Service in the development and delivery of Sight Service services
  8. Network with other relevant agencies to promote training and keep up to date with developments in the Sight Loss and Health and Social Care sectors relevant to the Sight Service provision, referring people as appropriate and supporting personal and professional development.

General

  1. To represent the organisation effectively to external organisations and to participate as required in local, regional and national events.
  1. To work as an effective member of the Sight Service team, contributing to all aspects of development, innovation and engagement, as may reasonably be required taking account of the nature and scope of the duties of this position. The staff team is structured to enable team members to work cross functionally depending on experience and skillset even if their primary assignment is not to that area.
  1. To work cooperatively in conjunction with other Sight Service staff/departments to implement the organisation’s business plan.
  1. It is a requirement of all staff that they:
  • Work to support the values of the charity.  These promote respect of service users recognising their skills and entitlement to choice, dignity and independence.
  • Work positively in support of the principles outlined in the organisation’s Equality and Diversity Policy.
  • Assist in maintaining a safe working environment by attending training in basic and specialist health and safety as necessary, both on appointment and as changes in duties and the law require and to follow the requirements of the Sight Service Health and Safety at Work policy and any local codes of safe working practices.
  • Comply with the requirement of the charity’s employment policies and procedures.

Special Requirements

The post will involve often working without direct supervision, occasional lone working and some working out of normal office hours.

A willingness to work in an environment with Guide Dogs is essential. 

Development work will be delivered in a variety of locations, including service users’ homes, places of work, local community etc, therefore, a driving licence and/or access to a vehicle for work purposes and willingness to travel is required.

Sight Service has implemented robust measures to mitigate against Covid-19 contagion. The successful candidate will be required to adhere to our risk assessments, policies and procedures to ensure the safety of themselves, colleagues and clients.

An enhanced DBS Disclosure is required for this post.

PERSON SPECIFICATION – Development Officer

Education

Essential (E) Desirable (D)

Assessment

Application

Interview

Task

Reference

GCSE grade A*-C Maths and English, or equivalent qualification

E

X

 

 

 

Educated to Degree standard or equivalent

E

X

 

 

 

Level 3 qualification in Health & Social Care or equivalent community based subject

D

X

 

 

 

Proficient use of the Microsoft Office suite of programmes

E

X

 

 

 

Knowledge of any database or CRM systems (e.g. Charity Log, SalesForce or others)

D

X

 

 

 

Skills

 

 

 

 

 

A good understanding of both the practical and emotional needs of service users with visual impairments and/or other disabilities.

E

X

X

 

 

Ability to work with others to develop creative and innovative projects and solutions

E

 

 

X

 

Excellent project management skills

E

 

X

X

 

Excellent organisational skills with the ability to manage own workload, work independently, organise multiple tasks and achieve results without close supervision.

E

X

X

 

 

Ability to contribute positively and proactively to a wider Team

E

 

 

X

X

To effectively communicate with colleagues, external agencies and clients

E

 

X

 

X

Creativity and resourcefulness to help identify solutions to problems

E

X

 

X

 

EXPERIENCE

 

 

 

 

 

Proven experience in project development and management in a community-based setting

E

X

 

 

X

Experience of recruiting and managing volunteers

E

X

X

 

 

Professional experience of working with visually impaired individuals. 

E

X

 

 

 

Lived experience of sight loss

D

X

 

 

 

Report writing and record keeping

E

 

 

 

X

Monitoring and reviewing individual progress

D

 

X

 

 

Knowledge of and commitment to;

  • Safeguarding
  • GDPR Data protection

E

 

X

 

 

ATTRIBUTES

 

 

 

 

 

To develop positive, professional relationships with internal and external contacts

E

 

 

 

X

Willingness to learn new software packages

E

 

X

 

 

Must possess high standard of integrity

E

 

X

 

 

A commitment to work in accordance with the principles of equality and diversity

E

 

X

 

 

A flexible approach and willingness to learn and develop

E

 

X