Telephone:
0191 478 5959
Email:
contactus@sightservice.co.uk

Aiming to enable visually impaired people to enjoy the quality of life others take for granted.

Vision Impairment Counsellor

Vision Impairment Counsellor
Organisation: Sight Service 
Salary: £22,000 pa pro rata - £6,285 per annum for 10 hours per week   £13,199 per annum for 21 hours per week          

Contract Type: The post is initially funded for six months, 10 hours per week.  It is intended to increase this to 21 hours per week from November. 

How to apply

If you are interested in this role please Email your CV and a supporting statement, of no more than 1000 words, that highlights why you have the skills, knowledge and experience to be successful in this post.

Email: contactus@sightservice.co.uk   

(Please ensure you include the Job Title within the subject heading)

Closing date: 9:00 am Friday 25th September 2020

Location: You will be based in our GATESHEAD office

Vision Impairment Counsellor

The role of the Counsellor delivers support to our service users to improve their mental health and to enable them to enjoy the quality of life other people take for granted.

As part of the Enablement Team the role will support people throughout their journey of sight loss by offering confidential, person-centred counselling sessions.

JOB DESCRIPTION

Job Title:                    Vision Impairment Counsellor

Responsible to:          Enablement Manager

Responsible for:         None

Location:                    Gateshead/South Tynside

Function:                

To support people throughout their journey of sight loss by delivering confidential, person-centred counselling support at the time it is most needed.

Main Tasks

  • To provide a high quality, professional and confidential counselling service to blind and partially sighted people
  • To manage your own client caseload including initial assessments and associated admin
  • To ensure that accurate records are kept up to date through our electronic database, Charity Log
  • To meet and contribute to Sight Services performance management framework
  • To communicate effectively and confidentially with colleagues and external organisations
  • To provide professional and appropriate referrals to other internal and external programmes/ teams that will benefit the client.
  • To participate in on-going professional development opportunities, in line with BACP guidelines and maintain your individual BACP accreditation

General

  1. Provide information, advice and guidance to ensure that people continue to be supported throughout their sight loss journey.
  1. To represent the organisation effectively to external organisations and to participate as required in local, regional and national events.
  1. To work as an effective member of the Sight Service team, contributing to all aspects of development, innovation and engagement, as may reasonably be required taking account of the nature and scope of the duties of this position. The staff team is structured to enable team members to work cross functionally depending on experience and skillset even if their primary assignment is not to that area.
  1. To work cooperatively in conjunction with other Sight Service staff/departments to implement the organisation’s business plan.
  1. It is a requirement of all staff that they:
  • Work to support the values of the charity.  These promote respect of service users recognising their skills and entitlement to choice, dignity and independence.
  • Work positively in support of the principles outlined in the organisation’s Equality and Diversity Policy.
  • Assist in maintaining a safe working environment by attending training in basic and specialist health and safety as necessary, both on appointment and as changes in duties and the law require and to follow the requirements of the Sight Service Health and Safety at Work policy and any local codes of safe working practices.
  • Comply with the requirement of the charity’s employment policies and procedures.

Special Requirements

The post will involve often working without direct supervision, occasional lone working and some working out of normal office hours.

A willingness to work in an environment with Guide Dogs is essential. 

Counselling work may be delivered in a variety of locations, including service users homes, places of work, local community etc. therefore a driving licence and/or access to a vehicle for work purposes and willingness to travel is required.

Currently, counselling sessions are likely to be delivered virtually either by telephone or over web based systems.

Sight Service has implemented robust measures to mitigate against Covid-19 contagion. The successful candidate will be required to adhere to our risk assessments, policies and procedures to ensure the safety of themselves, colleagues and clients.

An enhanced DBS Disclosure is required for this post.                 

PERSON SPECIFICATION – Vision Impairment Counsellor

EDUCATION

Essential (E) Desirable (D)

Assessment

Application

Interview

Task

Reference

GCSE grade A*-C Maths and English, or equivalent qualification

E

X

 

 

 

Qualified Counsellor educated to Diploma or Degree level in Counselling

E

X

 

 

 

BACP or UKCP Accreditation

E

X

 

 

 

Proficient use of the Microsoft Office suite of programmes

E

X

 

 

 

Knowledge of any database or CRM systems (e.g. Charity Log, SalesForce or others)

D

X

 

 

 

SKILLS

 

 

 

 

 

An excellent understanding of both the practical and emotional needs of blind and partially sighted people.

E

 

X

 

 

Ability to provide a comprehensive assessment of an individual’s needs and to develop an appropriate programme of counselling.

E

 

 

X

 

Excellent organisational skills with the ability to manage own workload, work independently, organise multiple tasks and achieve results without close supervision

E

 

X

 

 

Ability to contribute positively and proactively to a wider Team

E

 

 

X

X

To effectively communicate with colleagues, external agencies and clients

E

 

X

 

 

Creativity and resourcefulness to help identify solutions to problems

E

X

 

 

 

EXPERIENCE

 

 

 

 

 

Proven experience in counselling blind and partially sighted people

D

X

 

 

X

Proven experience of delivering person centred counselling services

E

X

 

 

 

Lived experience of sight loss

D

X

 

 

 

Report writing and record keeping

E

 

 

 

X

Monitoring and reviewing individual progress

E

 

X

 

 

Knowledge of and commitment to;

  • Safeguarding
  • GDPR Data protection
  • BACP Ethical Framework

E

 

X

 

 

ATTRIBUTES

 

 

 

 

 

To develop positive, professional relationships with internal and external contacts

E

 

 

 

X

Willingness to learn new software packages

E

 

X

 

 

Must possess high standard of integrity

E

 

X

 

 

A commitment to work in accordance with the principles of equality and diversity

E

 

X

 

 

A flexible approach and willingness to learn and develop

E

 

X